DIGITAL MARKETING: 2025 Developments You Cannot Ignore. Pt.1

The first of a five part post on the key developments in digital marketing that businesses should be aware of in 2025.

Part 1. AI Integration in Marketing.

In 2025, AI integration stands as a transformative force in digital marketing, shifting from a luxury to a fundamental necessity for competitive advantage. By leveraging advanced AI technologies, businesses can now orchestrate hyper-personalised customer experiences across all touch-points while simultaneously reducing operational overhead. The technology excels at processing vast amounts of customer data to predict behaviours, automate content creation and optimisation, and deliver real-time personalisation at scale. For example, AI powered tools can analyse customer interactions across multiple channels, automatically adjust campaign parameters for optimal performance, and generate tailored content that resonates with specific audience segments. This intelligent automation allows marketing teams to focus on strategic initiatives while AI handles the heavy lifting of data analysis, routine content creation, and campaign optimisation. The key to success lies in striking the right balance between AI automation and human creativity using AI to enhance rather than replace human insight, ultimately driving more efficient, data-driven marketing decisions that deliver measurable business outcomes.

Advanced AI-powered content creation and optimisation.
– AI can now analyse vast amounts of historical content performance data to identify patterns in what resonates with specific audiences.
– Tools can generate initial drafts of marketing copy, blog posts, and social media content while maintaining brand voice.
– Automated A/B testing helps optimise headlines, email subject lines, and ad copy in real-time.
– Dynamic content optimisation adjusts website and landing page content based on visitor behaviour and preferences.
– AI can analyse competitor content and identify gaps in your content strategy.

More sophisticated predictive analytics for customer behaviour.
– Machine learning models can identify customers most likely to churn and recommend retention strategies.
– AI analyses purchase patterns to predict future buying behaviour and optimal times for engagement.
– Behavioural scoring models help prioritise leads based on likelihood to convert.
– Advanced segmentation identifies micro-segments for more targeted marketing.
– Predictive lifetime value calculations help optimise customer acquisition costs.

Automated personalisation at scale.
– Dynamic pricing adjusts based on individual customer behaviour and market conditions.
– Product recommendations evolve in real-time based on browsing and purchase history.
– Email content and send times are optimised for each recipient.
– Website experiences adapt to individual user preferences and behaviour patterns.
– Personalised retargeting campaigns based on specific user interactions.

AI driven chatbots and customer service solutions.
– Natural language processing enables more human-like conversations.
– Chatbots can handle complex queries and seamlessly escalate to human agents when needed.
– 24/7 automated customer support with multilingual capabilities.
– Proactive engagement based on user behaviour triggers.
– Integration with CRM systems for personalised responses based on customer history.

One key aspect worth noting is that while AI tools are becoming more sophisticated, they work best when combined with human oversight and strategic direction. The goal is to augment human capabilities rather than replace them entirely.

If you are interested in any particular application or to discuss how these AI solutions might specifically benefit your business please contact me.

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MARKETING: The Weak Ad Threat

I spend time researching advertising and too often struck by weak, unfocused and what can only be described as complacent ads.

Advertisements without a strong call to action (CTA) are burning money. Here’s why:

The CTA Imperative. Without a clear directive, potential customers are left confused and unmotivated. CTAs serve as critical signposts guiding users toward the next step in their customer journey.

👀 Key Pitfalls of Weak Copy
– No clear user direction
– Missed conversion opportunities
– Reduced audience engagement
– Lack of psychological motivation

✅ Pro Tips for Improvement
– Use strong, action-oriented verbs
– Create a sense of urgency
– Make CTAs visually prominent
– Clearly communicate the value proposition

Remember: Your copy should not just inform, but ‘inspire action’. Every advertisement is an opportunity to convert interest into tangible results. If the advert is aimed at a specific sector or group have follow up adverts ready to run as a reminder and to be consistent.

Run the rule over each ad.

✅ Great headline

✅ Engaging & informative copy

✅ Call To Action

It’s not 💥💥💥🚀

 

First published on Linked-in.

Contact me if my ‘Do The Simple Things Well’ philosophy resonates.

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ADVERTISING: Old School Ogilvy For Today

David Ogilvy, often called ‘The Father of Advertising’ revolutionised the industry with his iconic campaigns. A great observer of detail, his constantly finessed drafts and final adverts combined meticulous research, storytelling and creativity to captivate and resonate with audiences.Here are some of his greatest works and iconic campaigns and how his style can still inspire contemporary advertising. As an enthusiast of old school copy ads from the Fifties and Sixties they are published here complete:
Rolls Royce (“At 60 Miles an Hour”) Known for its now legendary powerful headline, “At 60 miles an hour, the loudest noise in this new Rolls Royce comes from the electric clock” it highlighted product specifics and luxury.
Dove (“One Quarter Moisturising Cream”) Ogilvy repositioned Dove which was struggling for recognition and market share as a “beauty bar,” not just soap, elevating its status and creating a long lasting brand identity.
Guinness (“The Guinness Guide to Oysters”) This series of educational ads paired Guinness with food, blending information with elegance to enhance its sophistication.
Schweppes (“Commander Whitehead”) Featuring the company’s president, this ad exuded authenticity and sophistication, tying the brand to exclusivity.Hathaway Shirt (“The Man in the Hathaway Shirt”). Featuring a man with an eye patch, this ad used “story appeal” to intrigue viewers. The mysterious element drew attention, making the brand memorable.

So here’s the meat in the sandwich as a friend says.

Contemporary Applications of Ogilvy’s Style :

Storytelling with Visual Hooks: Modern brands can emulate Ogilvy’s “story appeal” by using intriguing visuals or unexpected elements in social media campaigns.

Data Driven Headlines & Content: Like Ogilvy’s Rolls Royce ad, brands should craft specific, benefit driven headlines for digital ads to boost engagement.

Authenticity in Branding: Using real people (e.g., founders) in campaigns resonates today, especially on platforms like Tik Tok and Instagram.

Personal Brand: The ‘Commander Whitehead’ as pictured in the Schweppes adverts is an obvious spin-off personal branding opportunity today.

Educational Content Marketing: Ogilvy’s Guinness and Dove campaigns show the power of educating consumers about product benefits aka solving a problem too. A strategy effective in blogs and video content.

In summary, David Ogilvy’s timeless principles truthful storytelling, captivating visuals, and product focused messaging remain essential for modern marketers.

Who are your advertising and copywriting heroes?

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Specialising in effective website and digital marketing content, Steve Coulter is a U.K. based copywriter and content professional with a lifetime interest in advertising and marketing.

CASE STUDY: Change Of Trading Style.

Objective

With a limited budget organically increase the used car enquiries and online visibility of a former Stellantis New Car Franchise nowadays Used Car Sales, Service & Parts.

Included:

Current Marketing Strategy Analysis

Carried out a comprehensive business SWOT Analysis

Agree Goals of increase sales, local awareness, increase website traffic

While maintaining the high customer satisfaction net positive score.

Strategy:

Using Canva created a new modern brand appearance across all advertising. Consistency

Comprehensively improved Google Business Page (GBP) content and encouraged customer reviews to increase net score. Trust

Joined local forums, posting regularly and interacting with local people. Educating & Authoritative

Standardised and vastly improved content descriptions and photography with a dedicated You Tube channel with each car video uploaded and links back to website. You Tube is a great search engine too

SEO website and specific content pages pertinent to the makes and models of cars now being sold.

 

Results:

Uplift in visitors to website. +26% over 4 months.

Increased the quality of content in line with the latest Google algorithm.

Featured at Number 1 and in Top 3 in Google Local Search across many search terms relating to the new business style. Great organic reach improvement

Great feedback from new Facebook interactions.

Increased review score to 4.7/5.0 from 200+ reviews

Corresponding uplift in sales and stock turn.

 

This was a business development and digital marketing project.

 

 

 

 

DIGITAL MARKETING: Money Matters.

We are all motivated or many people would remain in bed all day. The essentials of life have to be accounted for with whatever we can earn. But to achieve more than basic needs we need a driver. A great example is a mortgage. We all want to pay off our mortgage, but actually, having that ball and chain is a driver to earn more to pay what can be an amount that wildly fluctuates as a percentage of our income in our lifetimes. Somewhere you find the money for the home you thought you could not afford. After conducting an autopsy of my own working life and expenditure I believe having a permanent mortgage would have been beneficial. Obviously age and health are pertinent. Where am I going with this?

If you don’t have a budget to start a business you don’t have a business. Don’t start a business if you don’t have six months income set aside too. Investing £x 000 in the start up essentials of a modern enterprise like a sophisticated website not only gives your business an anchor, but somewhere to market to and from and capture prospect data. Repaying initial costs is part of your driver to establish a thriving business and go the extra mile to secure sales. You can also offset against taxable income so it’s less than its actual invoice price. It’s only the modern world where clicks have replaced bricks that not having any premises to trade from could even be contemplated. Before Y2K you couldn’t open a shop without acquiring one, rent or buy. You wouldn’t open a shop right next to another one either unless demand suggested it were viable. Social media has exacerbated the problem. Yes, Instagram, Tik Tok or Twitter is virtually free to use but it’s not as effective as paying for a targeted professional campaign aimed at a specific product or service. Or the data you can extrapolate for next time and who it turns out is your customer.

How much of your start up funds would you invest in a website and marketing to drive traffic?

SOCIAL MEDIA: Video Killed The Literary Star

The Rise Of Instagram Reels Video & TikTok over static images. The new 2021 Instagram Algortihm.

Earlier today on Clubhouse Social Audio during the 4:13 Leadership forum I was asked to compare marketing online now versus twenty years ago. Categorically I would say it’s far more sophisticated, much lower cost, far more effective and offers high quality metrics to measure your efforts and spend. As they say, you cannot manage what you cannot measure. But as far as some platforms are concerned the writing associated with posts is becoming redundant in favour of video for a generation with very short attention spans.

Where platform leaders go, others follow. So with this in mind we are all going to have to consider how we can promote our businesses within the realms of 30 second short video and longer forms of 5 to 15 minutes of content. Influenced by the success of TikTok amongst it’s key demographic, Instagram are moving towards being more of a video than photography platform and ranking Reels use far greater in the algorithm. Post Likes are being dropped in favour of Saves and Shares so it’s vital you encourage followers to support your efforts by doing this with your posts.

I don’t believe the original developers of Instagram ever envisaged that it would be so heavily used by business marketers and like everything in business we should all have a Plan B ready should Plan A be lost to us. Thus we need to develop our use of video in a market sympathetic way, and find alternatives to support the graphics and photography we use as a lead magnet presently. With this in mind, Pinterest looks like a safe harbour and I’ll be looking into this platform next.
 
Instagram is still a heavily used platform so I would continue to post as you are until your analysis shows a diminished return on your time.

DIGITAL MARKETING: Brief Take On Domain Authority

With Internet development, a website’s Authority is a compound metric used for measuring a domain or individual web page’s overall quality and SEO performance particularly against other websites within a similar realm. The score is based upon many metrics representing authority within the field and trustworthiness. Machine Learning (ML) ensures the result is fresh so do not expect to get 100 – it’s a moving target for you to continuously improve and attempt to remain in the top quartile.

The old days of recent, relevant and frequent posts that determined your website’s position in the major search engines list of results has been replaced by a more sophisticated approach. None of the engines officially publish how they rank your site but it is generally accepted the following is instrumental.

Initially an algorithm uses organic search data, web traffic, and back link information to understand the ranking of the most trusted domains on the web. Then a second algorithm uses backlink data compares how your site wins or loses authority by gaining links. The number and own authority of referring domains. The volume of outbound links from referring domains. The total number of IPs and backlinks pointing to the site. Plus further esoteric information.

The measurement is within a range of 1 to 100 with very few domains scoring late nineties.

In my previous post ‘Discoverability’ I described tuning your website and good housekeeping before approaching other businesses within your realm to link to your site – and therefore positively affect your Domain Authority (DA) score. In this respect there is no ‘Good Score’. Obviously you don’t want to be zero and under fifty would highlight obvious improvements that need to be made, but whatever your score, even improving the content, SEO and backlinks for your site may not improve the score if ML comparison websites have also improved or further authoritative sites have been added to the subset and less authoritative dropped.

I’ve mentioned before in Social Selling posts that ‘niching down on a niche’ is the way forward for marketing SME sized companies online in highly competitive fields to become a trusted leader within that particular industry and this is relevant with DA. Ordinarily, you may think that linking to a blog or site with a lower score would be disadvantageous, but in fact, within a niche it could help your own DA. The important thing is to compare your DA with competitors to ensure that your SEO and recently published content is working and giving you a higher rank in search engine’s result lists.

In summary. If a domain score is upwards then a concerted effort with SEO may be yielding results. It may though be that a competitor has fallen back. You see, it’s not a simple yes or no. Heading downwards could indicate a very competitive niche, lack of effort with SEO.

Link building to sites that do not already link with you, listing on trusted directories, mentions in respected articles online (linked) and eradicating broken links or links to toxic sites will all improve your DA.

Astute use of keywords within your content, titles and tags are also a great way of positively influencing this.
 
An analogy may also be, you wouldn’t expect to run a takeaway food business of the scale of MacDonald’s, Burger King or KFC, but you could aim to be the ‘best of the rest’ more achievable and far less frustrating!