Website Development

BUSINESS COACHING: Affordable Small Business Development

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Small Business Coaching That Helps You Sell Better and Manage Smarter

Running a small business today is harder than ever. You’re doing the work, finding the customers, managing the staff, and trying to keep on top of marketing. It’s a lot. Most business owners never get proper guidance on how to grow without working themselves into the ground.

That’s where I can help.

I’m a small business coach specialising in sales, marketing, and management for local businesses. I work with owners who want to sharpen their strategy, strengthen their brand, and run their business with more confidence. My focus is on real results, not buzzwords or expensive consultancy.

Practical Coaching for Real-World Businesses

I’ve spent over nearly four decades in management, sales, and marketing. Now I use that experience to help small business owners build stronger, more profitable operations. My approach is simple, straightforward, and designed around your goals.

Here’s what I offer:

1. Sales and Marketing Coaching

We review how your business attracts and keeps customers. That means improving your visibility on Google, refining your message, and making sure your promotions actually bring in leads.

I help you:

  • Create a clear, local marketing plan
  • Improve how you handle enquiries and follow-ups
  • Build stronger customer relationships
  • Turn happy customers into repeat business and referrals

Everything we do is practical and measurable. You’ll know exactly what to do next and why it works.

2. Business Management and Systems

Good marketing means little if the business behind it is struggling or disorganised. I’ll help you to introduce order into your day-to-day operations. Together we’ll simplify your process, admin, pricing, and time management, and make sure the business runs smoothly.

You’ll learn simple systems that save time and reduce stress. Most clients find they gain hours back each week once their processes are in place  – or they know where to look when something appears from the left-field.

Who I Work With

I coach SME that is Small & Medium Enterprises, Owner Operator and Micro-Businesses across trades, retail, and services. That includes:

  • Builders, decorators, and local trades – who typically have little or no dedicated marketing
  • Shops, cafés, and independent retailers
  • Family-run firms ready to modernise or who wish to protect against disruptors
  • Freelancers and sole traders who want to grow

My clients are skilled at what they do but need structure, clarity, and direction. They want a business that works for them, not one that runs them ragged.

Flexible, Affordable Coaching Options

I understand that budgets are tight in 2025. I’m a business enthusiast first and a coach second, so my rates are fair and flexible. You’ll always know what you’re paying for and what to expect in return.

You can start small or go deeper depending on what you need:

  • Business Health Check – A two-hour session to spot quick wins and fix problem areas.
  • Six-Week Growth Programme – Focused coaching on marketing, sales, and management.
  • Monthly Mentorship – Ongoing support and accountability to keep progress steady.

Or you tell me – and we will create and affordable programme together.

All sessions are one-to-one, either in person (preferable) or online via WhatsApp or MS Teams.

Why My Coaching Works

Because it’s based on experience, not theory. I’ve managed teams, grown sales, and dealt with the same day-to-day challenges that most small business owners face. I don’t offer generic advice. Every session is tailored to your business and your goals.

Clients tell me the biggest benefit isn’t just growth — it’s clarity. They leave sessions knowing what to do, in what order, and how to track results.

Get Started

If your business could use a fresh look and a clear plan, let’s talk. Whether you need help finding customers, improving sales, or streamlining how you work, I’ll help you move forward with confidence.

Book your free introductory call today and take the first step towards a business that’s organised, visible, and profitable.

SCC for Simple – Creative – Cost-Effective solutions

BREAKING: Google Just Nuked the Long Tail of the Internet

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The Survival Guide: How Startups and SMEs Can Thrive After Google Killed the Long Tail

Google has changed the rules overnight. By removing the `num=100` parameter, search results now stop at 10 instead of 100. For small businesses and startups, this is not just a tweak. It is an earthquake. If your growth strategy relied on organic search past page one, you have just lost 90 per cent of your discovery. This startup marketing survival guide and handbook is your playbook for survival.

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Accept That Google Is No Longer Your Only Gateway

Do not make the mistake of seeing Google as the only path to growth. Treat it as one channel in a bigger mix. The new search reality rewards big brands that already sit at the top. If you are not in the top 10, you are invisible. That means you must diversify.

  • Look to LinkedIn, TikTok, YouTube Shorts, and niche directories.
  • Get involved in forums, industry Slack groups, and relevant Discord servers.
  • Push your content to platforms where your customers already gather.

Build Direct Distribution You Own

You cannot afford to rent all of your reach from platforms you do not control. Building direct lines to your audience is now essential.

  • Start a mailing list and grow it with useful lead magnets.
  • Launch a simple newsletter that delivers consistent value.
  • Create a knowledge hub or resource page that makes your site a bookmark, not just a click.

Every email sign-up is an asset you own, not a visitor you hope Google will send.

Make Your Content Work for AI

Large language models are fast becoming new discovery engines. They draw on structured, well-framed content. This is where SMEs can get smart.

  • Write in clear, direct answers to questions.
  • Add schema markup so machines can parse your content easily.
  • Syndicate content on platforms AI already scrapes such as Medium, Quora, or Substack.

By designing your content for humans and machines, you keep yourself visible in the next wave of search.

Use Partnerships and Thought Leadership

When you cannot dominate the algorithm, borrow trust from others who can. Build visibility by showing up where audiences already pay attention.

  • Collaborate on podcasts or live events.
  • Guest post on established industry sites.
  • Partner with micro-influencers who know your market.

Visibility is not only about rankings. It is about presence in the right rooms.

Stretch Your Paid Spend with Precision

You do not need corporate budgets to make paid distribution work. The key is sharp targeting and small-scale tests.

  • Run micro-ads to job titles or niches on LinkedIn.
  • Use TikTok or Reddit to hit communities directly.
  • Apply retargeting ads so you keep contact with warm leads.

Small budgets, used well, can open doors that organic search no longer provides.

Repurpose and Multiply Your Content

Do not burn time creating endless one-offs. Create once, distribute often.

  • Record a webinar and slice it into short clips.
  • Turn a blog into a LinkedIn thread, an infographic, and an email drip.
  • Re-use insights across formats to reach people wherever they are.

This multiplies your reach without multiplying your effort.

Final Word: Distribution Is the Product

For years, small businesses were told to focus on making a great product and trust that people would find it. That is no longer true. Distribution is not a side strategy. It is the core strategy.

By owning your channels, tapping into communities, and positioning content for both humans and AI, you can still win. The long tail may be gone from Google, but opportunity has not vanished. It has just shifted.

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To discuss this in the context of protecting your business please contact me. 

DIGITAL MARKETING: AI Search and Answer Optimisation

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Why Your Website Must Be AI Search and Answer Optimised

Search engines no longer read and rank websites as humans do. Algorithms powered by natural language models depend on clean coding, structured schemas, and context-rich content to identify authority. Without this, your site is at risk of being bypassed by AI in favour of competitors who have invested in AI Search Optimisation. The impact is clear: unless your website is AI-ready, you could lose visibility, customers, and crucial opportunities to competitors in an era dominated by Zero Click searches.

The shift to AI search

The way people find information online is undergoing its biggest transformation since the birth of Google. Traditional search results, once dominated by blue links and snippets, are now led by artificial intelligence overviews and direct answers. This change is driving the Zero Clicks phenomenon, where users leave search engines with the answers they need without visiting a website.

For senior leaders, this shift means visibility is no longer guaranteed, even if your website has ranked well in the past. Without AI-focused optimisation, your brand risks being dropped from the conversation entirely.

Why optimisation is no longer optional

At the heart of this change lies how search engines process and comprehend content. Algorithms do not evaluate pages like humans. They read structured data, clear signals, and semantic patterns. When these are missing, your content may never surface.

AI search optimisation is about ensuring your content is technically visible and contextually authoritative. Answer optimisation makes that content extractable, quotable, and deployable in AI-generated overviews.

The new “page one”: AI Search Summary citations

In traditional search, the goal was to secure a top ranking. Today, the new priority is being named as a trusted reference within AI Search Summary citations. These summaries decide what users see first and which sources they associate with authority. If your business is excluded, competitors gain the credibility and traffic instead. Citations are now the digital equivalent of being on page one—and failing to appear means disappearing from consideration.

Principles of AI Search and Answer Optimisation

  • Structured data: Using schema markup in JSON-LD to define your services, products, and business details.

  • Answer-first content: Presenting clear, concise responses that match customer intent.

  • Code readability: Clean separation of meaningful content from design features so crawlers can interpret with ease.

  • Authority signals: Providing expertise, relevance, and trust so AI recognises your credibility.

  • Content alignment: Anticipating customer questions and supplying strong, original responses.

The commercial stakes

For directors and business owners, the bottom line is straightforward. Your website either contributes to visibility and lead generation in AI searches, or it does not. Zero Click behaviour reduces traffic, limits conversions, and weakens brand presence. Sites that secure AI Search Summary citations hold the advantage, because they remain visible and authoritative even if the user never clicks through. Getting in early – Now, ensures your offering is crystallised into the AI search algorithm and becomes the relevant answer to surpass for inclusion.

Your Call To Action

This is not a trend on the horizon. It is a present reality.

Were you aware of this paradigm shift in search, and have you ensured your business remains cited, visible, and authoritative in the Zero Click era?

Please Contact Me if you would like to discuss this in the context of your own business.

AI: Five Ways for SMEs to Protect Sales Leads and Marketing Efficiency in the Age of AI

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The rise of artificial intelligence and AI Search Summaries (Resulting in answers from Zero Clicks) is changing the way people find and choose businesses online. For SME owners, this shift means the traditional paths to generating sales leads and website traffic are under significant pressure. AI-driven search tools often provide direct answers without needing users to click through to websites. This can reduce the number of leads and enquiries your business may get from online marketing. But there are clear steps small businesses can take this week to adapt and safeguard their sales efforts.

Here’s five immediate moves you can make THIS WEEK. 


1. Optimise for AI-Driven Search

Simply relying on old-fashioned search engine optimisation is no longer enough. Generative AI and tools like Google’s AI Overviews pick and summarise information directly from websites. It pays to adapt your content and code with clear, authoritative answers to common questions your customers ask. Using structured data on your site helps AI systems extract your business information accurately, increasing the chance your company will be referenced and recommended even without a traditional link click.

2. Broaden Your Lead Generation Channels

With fewer website visits from AI summaries, it is wise to build leads through multiple channels. Boost your presence on LinkedIn, local business directories, review platforms, and relevant industry forums. Keeping these online profiles up to date ensures your company can be found through AI recommendations in different digital spaces, capturing customers who no longer start with a Google search alone.

3. Strengthen Trust and Credibility Signals

AI tools favour sources that demonstrate expertise and trustworthiness. Ensure your website clearly shows accreditations, client testimonials, and case studies. Keep your legal pages, such as privacy and terms, current and transparent – these may be automated using AI tools. These elements help build the confidence AI systems and your customers need to choose your business over others.

4. Focus on Direct Nurture and Retargeting

Since organic site traffic might drop, it is important to maintain contact with existing and potential customers through email newsletters, retargeting adverts, and downloadable resources. Collecting first-party data – for example, through newsletter sign-ups – with clear consent – means you can continue marketing directly to interested leads, even as search behaviours evolve. Building your own customer database and reviews away from major retail platforms like Autotrader and Right Move is vital.

5. Review Your Analytics and Tracking

AI search changes and stricter privacy rules may reduce the accuracy of traditional website analytics. Take a detailed look at your tracking and attribution methods. Consider tools that track referrals from AI platforms, branded searches, and mentions. Adjusting your measurement models allows better insight into where leads come from and how AI impacts your digital visibility. Also check typical searches on the major AI LLM apps like ChatGPT and Perplexity to see if you are included in citations – if not who is? What information is being picked up and can you emulate this?

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AI technologies are here to stay, but with the right approach, SMEs can continue to thrive. Taking these practical steps this week helps protect your sales pipeline and marketing success in a rapidly changing digital landscape.

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Too busy, or this is outside your level of expertise? Contact Me today for a conversation about how my agency might assist. 

DIGITAL MARKETING: Google’s Nuclear Button

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How Google’s AI Mode Button Has Changed Search Forever & What Every Business Needs to Know

There’s a seismic shift underway in the world of online search, and if your business or brand relies on visibility in Google, you cannot afford to ignore it. With the introduction of the new AI Mode button, now placed right at the top left and in the first position of Google’s search interface, everything you thought you knew about search engine optimisation is changing fast.

What Is Google’s AI Mode Button?

Google’s AI Mode button instantly transforms traditional search into a conversational, AI-powered experience. When users click (or, increasingly, tap by default) the new button, classic blue links and ten-result lists give way to something different. The search results page now delivers an intelligent, summarised answer, drawn from across the web, bolstered by only a few cited sources.

Why This Placement Is a Game-Changer

Let’s not underestimate the significance of the AI Mode button sitting right at the top left, in prime position. Most users won’t even think twice before clicking it. For businesses, this spells both fantastic opportunity and real risk – because user behaviour is shifting, and it is shifting fast.

The New Reality for Search and SEO

– Goodbye Clicks, Hello Summaries: AI Mode is designed to answer queries directly on the search page. This means fewer people clicking through to websites. The familiar flow from search to site is being replaced by instant answers, right there in Google.

– SEO Is No Longer Just Rankings: Traditional methods focused on keywords and moving up the search ranks. That isn’t enough now. To stand out, your content must be picked as a trusted source for Google’s AI-generated answers. If your site isn’t cited, it risks being invisible.

– Semantic Relevance Is Everything: The days of gaming Google with repetitive keywords are over. AI Mode matches user queries with content that best answers the meaning, not just the wording. Your content needs to be rich, informative and genuinely authoritative to even be in the running.

– Expertise and Trust Are Essential: Only the most reputable, accurate and well-presented information gets chosen. Demonstrating true expertise and trustworthiness is now the entry fee for being cited.

– Analytics Have Changed, Too: Old metrics like clicks and impressions don’t tell the whole story any more. Success is about being seen and cited within AI-generated answers. That means rethinking both how we track results, and how we report on them.

What Every Business Must Do Now

– Review your website’s content and update it to offer real, valuable answers to your audience’s questions.
– Focus on creating and highlighting expertise, clear authority and trust. Use facts, current data, and cite reputable sources within your content, not just opinions.
– Diversify your content formats, including summaries and key points – make it easy for Google’s AI to pick out your insights.
– Monitor your visibility in AI responses, not just classic search rankings.

Ready or Not, Change Is Here

Google’s AI Mode button marks a new era for search. It rewards brands and businesses who invest in high-quality, well-crafted content that genuinely helps users. Those who continue clinging to short-term tactics or keyword stuffing risk losing out as Google continues to drive users towards more efficient, AI-powered synthesised answers.

Don’t be left behind. Start adapting your content strategy today – audit your website, rewrite your key pages, and ensure your most important insights are unmissable and authoritative.

Book a call with our team now to future-proof your SEO for the age of AI search. Your digital presence and future viability depends on it.

 

DIGITAL MARKETING: AFFORDABLE AI & SEO HEALTH CHECK

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Is your business visible when it matters most?

With Google’s AI summaries now dominating search results, the digital landscape has shifted dramatically – and quickly.

What worked last March might be costing you customers today.

As an SME owner or director, you’re juggling countless priorities. But here’s the reality: whilst you’ve been focused on running your business, the way customers discover and evaluate companies has fundamentally changed. Google’s AI now determines which businesses get featured in those crucial summary boxes that appear before traditional search results.

The question isn’t whether you need a digital presence – it’s whether your current one is working.

Many SME owners assume their website and social media are “sorted” because they exist. But an empirical analysis often reveals:

• Your ideal customers can’t find you when they’re actively searching

• Competitors with weaker offerings are appearing ahead of you

• Your digital messaging doesn’t reflect your actual business strengths

• You’re missing opportunities in channels where your customers actually spend time

This isn’t about expensive overhauls or complex tech solutions. It’s about getting an objective, data-driven assessment of where you stand and what simple changes could make the biggest impact.

The businesses thriving right now aren’t necessarily the biggest – they’re the ones that understand their digital footprint and have aligned it with how customers actually behave online.

If you’ve been putting off that digital review because it feels overwhelming or expensive, consider this: the cost of not knowing where you stand is likely far higher than finding out.

The bonus is that my service is not only invaluable, but very affordable – I’ve started and run SME sized businesses so I understand cost control and value.

Don’t let your competitors steal tomorrow’s customers whilst you’re serving today’s.

Message me to get the ball rolling. 

COMMENTARY: No Mate, 12 Weeks Minimum.

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Why the best businesses don’t need social media (and what that means for the rest of us)

I’m knee-deep in renovating a nearly 50-year-old property on the south coast U.K.

The place is solid as a stick of rock but needs everything doing after years of neglect.

Here’s what’s fascinating: every tradesman I’ve contacted is booked solid for months. No fancy websites, no Instagram presence, barely even a Google listing or review. They survive entirely on word of mouth, repeat customers and replying to messages. Quality work speaks louder than any marketing campaign.

Meanwhile, a talented abstract artist friend in Hove with 12,200 genuine Instagram followers is lucky to get 50 views on her posts. The algorithm has throttled her reach to nothing unless she pays to play. She’s not alone. Countless creative professionals are watching their organic reach disappear.

It’s the same story on LinkedIn. Despite upgrading to Premium, my posts struggle to reach even 50 people. The platform that promises professional networking seems more interested in pushing paid promotion than genuine connection.

There’s a lesson in this contrast. The trades flourish because they’ve built something social media can’t replicate: trust through consistent quality. But for those of us trying to grow beyond our immediate network, the digital landscape feels increasingly pay-to-play.

I help businesses navigate this challenge through strategic digital marketing that focuses on building genuine relationships rather than chasing vanity metrics.

Sometimes the old-school approach of quality and referrals is exactly what modern marketing needs.

How are you finding social media for your business? Are you seeing the same decline in organic reach, or have you found strategies that still work?

DIGITAL MARKETING: More Creator Content Intel

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Authentic creator content is now proving more effective than traditional advertising methods when it comes to audience engagement and building brand trust.

Recent research shows that creator-led campaigns consistently outperform standard digital ads, both in terms of engagement rates and return on investment. For example, 94% of brands now believe creator content delivers better ROI than traditional ads, a significant jump from previous years.

The reason is clear: creators offer *real stories and honest opinions*, which audiences find far more relatable than polished, scripted adverts. This authenticity leads to higher levels of trust, with consumers more likely to value recommendations from creators they follow over direct brand messaging. In fact, creator content has been found to perform better than 77% of traditional ads in delivering new information and 72% in terms of credibility.

Engagement rates are also much higher. Influencer-generated content receives up to eight times more engagement than brand-produced content, and campaigns featuring creators often spark meaningful conversations rather than just impressions. Brands are responding to these results by shifting more of their marketing budgets towards creator partnerships, recognising that authentic content not only captures attention but also drives action and loyalty.

In short, authentic creator content is not just a trend but a proven strategy that now outpaces traditional advertising in effectiveness, building stronger connections and trust with today’s audiences.

If you are interested in applying my digital transformation research, strategies and philosophy to improve your business marketing endeavours please contact me.

DIGITAL MARKETING: The 2025 Creator Content Premium

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Why Creator Content is Outperforming Traditional Advertising

The marketing landscape has changed dramatically in recent years, with the rise of the creator economy at the heart of this transformation. New research confirms what many marketers have suspected: content made by creators doesn’t just match the impact of traditional advertising, it actually outperforms it. This is true for both long-term brand equity and short-term sales.

What the Research Tells Us

Several recent studies have compared creator content directly with standard industry advertising. The findings are compelling:

– Superior Performance: Creator content consistently beats traditional adverts on measures such as emotional resonance, memorability, and trustworthiness.
– Emotional Connection: Viewers are much more likely to feel an emotional response to content made by creators. In some cases, up to a third of people reported a genuine emotional reaction, which is invaluable for brands aiming to stay top of mind.
– Real Results: Brands aren’t just seeing warm feelings. Around 70% of brands say their most successful campaigns have involved creators, and most believe that creator-led content delivers a better return on investment than conventional adverts.
– Driving Action: Research shows that 80% of consumers have taken action after engaging with creator content, whether that’s looking up a brand, following them on social media, or making a purchase.

Why Are Creators So Effective?

There are a few key reasons why creators deliver such impressive results:

– Authenticity: People trust real voices more than polished adverts. Creators speak directly to their followers, often sharing personal stories and honest opinions. This authenticity is especially valued by younger audiences, who are increasingly sceptical of anything that feels too scripted.
– Emotional Engagement: Creators are skilled at building genuine connections with their communities. When a creator is enthusiastic about a product, that excitement rubs off on their audience, making a real difference to brand recall.
– Relevance: Creator content is often tailored to the interests and needs of a specific audience, making it far more relevant and effective than generic advertising.

The Power of Short-Form Video

Platforms like TikTok, Instagram Reels, and YouTube Shorts have amplified the impact of creator content. Short-form videos are quick, engaging, and perfectly suited to the way we consume media today. Nearly half of UK social shoppers say they’ve bought something after seeing it featured by a creator.

What Does This Mean for Brands?

The message is clear: if you want to make a real impact, it’s time to invest in creator partnerships. As the digital world becomes more crowded and AI-generated content becomes more common, the human touch offered by creators will only become more valuable.

Brands that embrace this shift and work with creators who genuinely align with their values are set to reap the rewards, both now and in the future.

–  “When creators grab and hold attention in social feeds, it generates an extended emotional reaction that fosters deep connections with the brand, driving brand memory and making it easier and faster for audiences to recall brands when making purchasing decisions.” Ben Jeffries, CEO of Influencer.

In summary, creator content isn’t just a passing trend. It’s the new gold standard for building brands and driving sales in the digital age.

DIGITAL MARKETING: Get An Upgrade

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Get An Upgrade Website SEO Offer

Ready to transform your digital presence? Introducing a state-of-the-art website offer that’s designed to elevate your brand, engage your audience, and drive results.

Six great reasons to refresh your website and digital presence today:

– Instantly boost your credibility and authority with a modern, professional design.

– Enhance user experience and keep visitors engaged with seamless navigation and updated features.

– Improve security and reduce the risk of hacks by upgrading to the latest technology.

– Stay ahead of competitors by integrating the newest tools and functionalities your audience expects.

– Save time and improve customer service with easier site management and automation.

– Expand your reach and connect with a global audience 24/7 – your website never sleeps.

Don’t let an outdated site hold your business back. Ready for a digital upgrade? Let’s chat and unlock your brand’s full potential!

A website is for life, not just for Christmas. Take a look at the projects page for more details about Steve Coulter Creative, the team and our work to update and fine tune your digital marketing.

DIGITAL MARKETING: AI Overviews – Vital Intel

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AI Overviews* Are Redefining SEO: What Every Marketer Needs to Know in 2025

[*The summary you now see at the top of search results.]

AI-generated overviews are fundamentally changing the rules of SEO in 2025. Instead of relying on traditional blue links, search engines now deliver instant, AI-powered summaries at the top of results pages. This shift is having a profound impact on how businesses approach search visibility and content strategy.

AI overviews, which synthesise information from multiple sources, dominate informational queries and are responsible for a dramatic drop in click-through rates, sometimes by as much as 50%. Users increasingly find answers without ever visiting a website, making it harder for brands to drive organic traffic through classic ranking tactics.

To adapt, SEO professionals are focusing less on keyword stuffing and more on creating authoritative, well-structured content that AI models can easily digest and cite. Structured data, clear topical expertise, and unique insights are now essential for being featured in these AI summaries.

Competition is fiercer, as brands and companies must not only rank well but also be selected as a trusted source for AI-generated answers. As a result, SEO metrics are shifting: visibility within AI overviews and brand mentions are now as important as clicks and traffic.

In summary, AI overviews are forcing a strategic pivot in SEO to one that rewards quality, authority, and adaptability over traditional ranking alone.

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I’m available to talk to or message on the subject of AI Generative Engine Optimisation (GEO). This is now the direction of travel for search and the reason I have been studying this for months and adapting website content strategies accordingly. You have a great opportunity to put your brand or business at the spearhead of trust and authority for your industry and gain those vital citations.

DIGITAL MARKETING: The Zero Click Threat

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Generative Search AI: The Game-Changer SME Owners and Marketers Can’t Ignore

Google’s new Generative Search AI overviews are shaking up the search results page (SERP) in ways not seen since featured snippets first appeared. Instead of the familiar list of blue links, users increasingly see AI-generated summaries called AI Overviews, right at the top, directly answering their questions in a conversational, richly formatted manner.

Why does this matter for your business?

AI Overviews are rising fast: by March 2025, over 13% of all searches triggered them, up from just 6% in January. These overviews dominate informational queries, but even navigational searches are seeing more AI summaries. For SMEs, this means your customers may get what they need from the overview, sometimes without ever clicking through to your site (the so-called “zero-click” effect).

What’s changing for marketers and SMEs?

– Visibility is being redefined: AI Overviews often appear above traditional organic listings and even push ads further down, reducing click-through rates for both organic and paid results.

– Trust and authority matter more: Google’s AI draws on content it deems trustworthy and authoritative. Brands with strong reputations and high-quality, relevant content are more likely to be featured.

– Optimisation is evolving: Traditional SEO isn’t enough. Generative Engine Optimisation (GEO) is emerging, focusing on how your brand is mentioned and cited within AI-generated answers, not just how you rank for keywords.

– Content needs to improve: Informational, expert-led and up-to-date content is most likely to be surfaced by AI. This raises the bar for what gets seen and trusted.

What should SMEs do now?

– Audit your content for authority and clarity.

– Build brand mentions and citations across trusted sources.

– Adapt ad strategies to offer unique value that AI summaries can’t replicate.

– Stay agile – this landscape is evolving monthly.

The bottom line: Generative Search AI is rewriting the rules of digital visibility. For SMEs and marketers who adapt quickly, there’s now a real opportunity to stand out as trusted voices in your field.

Contact me today to get ahead of your competition and be the trusted source of information in your industry.

More about Generative Engine Optimisation

DIGITAL MARKETING: AI Search Is Here Don’t Get Left Behind

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Is your content strategy ready for the generative AI revolution?

Fed up with throwing money at content that’s getting lost in the search abyss? You’re not alone. The rules of the game have changed, and yesterday’s SEO tactics simply won’t cut it anymore.Introducing my Generative Engine Optimisation (GEO) service, because ranking well with AI search engines requires a completely different approach.

While your competitors are still obsessing over keywords, I’m helping forward-thinking brands like yours create content that actually performs in the age of AI search.

What makes our GEO approach different?

* I don’t just guess what works – I’ve reversed engineered how the major generative engines actually process and prioritise content
* I craft nuanced, context-rich content that generative engines love to reference
* You’ll get content that serves both human readers AND satisfies the complex needs of AI systems.

The future of search is already here. Don’t get left behind call or message today.

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Steve Coulter has a 35+ year sales and marketing career both pre & post Internet. A serial innovator and early adopter of technology and new media. In a world of recombinant business ideas and disruption, increasingly involved in digital transformation and the cutting edge of search. I enjoy partnering with companies who scan the horizon and wish to stay ahead of the competition. 

DIGITAL MARKETING: The Generative Engine Optimisation Virtuous Circle

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The Virtuous Circle of GEO Content: Aligning with Google’s EEAT and YMYL Standards

Introduction

The digital landscape has evolved dramatically in recent years, with search engines and generative AI tools becoming increasingly sophisticated in how they interpret and prioritise content. While Search Engine Optimisation (SEO) remains vital, forward-thinking organisations are now embracing Generative Engine Optimisation (GEO) creating content that performs well not just in traditional search, but also as a foundation for AI-generated responses. When properly executed, this creates a virtuous circle that simultaneously satisfies the vital Experience, Expertise, Authoritativeness and Trustworthiness (EEAT) and Your Money or Your Life (YMYL) which are Google’s requirements to rank.

Understanding GEO and Its Relationship with EEAT / YMYL

Generative Engine Optimisation refers to the practice of structuring content in ways that make it ideal for AI systems to comprehend, extract information from, and reference. Unlike traditional SEO, which focuses primarily on keyword placement and technical optimisation, GEO prioritises clear information architecture, factual accuracy, comprehensive coverage, and proper attribution – qualities that perfectly align with Google’s EEAT standards.

The Virtuous Circle in Action

When businesses create content that excels in both SEO and GEO, a positive feedback loop emerges:

  1. Content Creation with EEAT at the Core: Producing content that demonstrates genuine expertise and provides valuable experiences for users.
  2. Enhanced Discovery: This high-quality content ranks well in traditional search results while also being favoured by generative engines for their responses.
  3. Amplified Reach: When generative engines cite your content, it drives additional visibility and traffic.
  4. Trust Building: Citations by trusted AI systems implicitly endorse your content’s reliability, enhancing your domain authority.
  5. Improved Rankings: The additional signals of quality and authority lead to better search rankings.
  6. More Data for Refinement: Increased visibility provides more user interaction data to further refine content.

Key Principles for GEO-Optimised Content

1. Structured Information

Content should be logically organised with clear headings, concise paragraphs, and well-defined sections. This structure makes it easier for both human readers and AI systems to extract and understand key information.

2. Factual Precision

Generative engines prioritise content that provides accurate, verifiable information. Citing credible sources, including relevant statistics, and maintaining factual rigour not only improves GEO performance but directly supports the Expertise and Trustworthiness components of EEAT.

3. Comprehensive Coverage

Content that thoroughly addresses a topic from multiple angles provides AI systems with a robust information base. This completeness signals expertise to both search algorithms and generative engines.

4. Clear Attribution

Properly attributing information, quotes, and research findings enhances trustworthiness. Generative engines are increasingly designed to value and reference content that itself follows good citation practices.

5. Regular Updates

Maintaining content currency demonstrates ongoing expertise and commitment to accuracy. Both search algorithms and generative engines favour recently updated content when recommending authoritative sources.

Balancing Human and Machine Audiences

The most successful GEO strategy recognises that content must serve dual masters providing genuine value to human readers while being optimally structured for machine interpretation. This balance is achieved by:

  • Writing in natural language that flows logically
  • Avoiding unnecessary jargon while maintaining industry-appropriate terminology
  • Including rich contextual information that enhances human understanding
  • Implementing structured data markup to aid machine comprehension
  • Focusing on answering genuine questions rather than simply targeting keywords

Measuring GEO Success

Traditional SEO metrics remain relevant, but GEO success requires additional measurement considerations:

  • Citation Tracking: Monitoring when generative engines reference your content in their outputs
  • Featured Snippets: Assessing selection for these prominent search features (which often feed into generative responses)
  • User Engagement: Analysing how users interact with content after finding it through AI-assisted search
  • Authority Growth: Tracking improvements in domain authority and topical authority metrics

Conclusion

As AI systems become more deeply integrated into how people discover and consume information, optimising for generative engines represents not just a tactical advantage but a strategic necessity. The virtuous circle created by GEO-optimised content that aligns with Google’s EEAT standards delivers sustained benefits; higher visibility, increased authority, and greater trust among both human users and the AI systems that increasingly mediate their online experiences.

By focusing on creating genuinely valuable content that serves real user needs whilst maintaining technical excellence, businesses can position themselves advantageously in both traditional search results and generative AI responses. This comprehensive approach to content strategy represents the future of digital visibility, one where quality, authority and trustworthiness are rewarded across all discovery channels.

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Steve Coulter has a 35+ year sales and marketing career both pre & post Internet. A serial innovator and early adopter of technology and new media. In a world of recombinant business ideas and disruption, increasingly involved in digital transformation and the cutting edge of search. I enjoy partnering with companies who scan the horizon and wish to stay ahead of the competition. 

DIGITAL MARKETING: Can I Integrate GEO Into SEO?

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Is your current Digital Marketing provider integrating Generative Engine Optimisation (GEO) aka AI Conversational Search into your SEO page coding? If not, you are already missing out on customers who prefer to use AI tools like ChatGPT and Perplexity to search queries and click through the citations highlighted. i.e. Your content.

Please contact me if you would like to remedy this and make your website pages and weblog posts state of the art for AI search.

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How to Integrate Generative Engine Optimisation Into Your Existing SEO Strategy

As artificial intelligence transforms the way people search, Generative Engine Optimisation is rapidly becoming a vital extension to traditional SEO. Rather than replacing your current strategy, GEO enhances it-ensuring your content is visible not only in classic search results but also within AI-generated answers and summaries on platforms like Google’s AI Overviews, ChatGPT, and Perplexity.

Why GEO Matters Now

AI-driven search engines are reshaping user behaviour. Instead of scrolling through lists of links, users increasingly receive direct, conversational answers. If your content isn’t optimised for these new engines, you risk losing visibility-even if your SEO is strong. Integrating GEO now will help future-proof your digital presence.

Practical Steps to Blend GEO With SEO

1. Expand Keyword Research for Conversational Queries
Continue using classic SEO metrics, but place greater emphasis on long-tail, conversational phrases and related questions. Focus on semantic fields and natural language that reflect how people actually ask questions in AI tools.

2. Structure Content for AI Summarisation
Organise your content with clear headings, bullet points, and concise summaries. This makes it easier for AI to extract and present your information in response to user queries. Use schema markup and structured data to clarify context for both search engines and AI models.

3. Demonstrate E-E-A-T (Experience, Expertise, Authoritativeness, Trustworthiness)
Create unique, high-quality content that showcases your expertise. Include data, statistics, expert quotes, and references to build authority-key factors for both SEO and GEO performance.

4. Strengthen Authority and Brand Mentions
Encourage user-generated content, reviews, and discussions about your brand on forums, Wikipedia, and social platforms. AI engines often reference widely discussed and cited sources1.

5. Maintain Technical Excellence
Ensure your website is fast, mobile-friendly, and secure. A strong technical foundation supports both traditional SEO and the requirements of AI crawlers. Pay attention to page structure, metadata, and user experience.

6. Monitor and Adapt With Data
Track both classic SEO KPIs and new metrics such as AI-driven referral traffic and citation patterns in generative search results. Continuously refine your strategy based on how your content appears in AI-generated responses.

GEO and SEO: A Unified Approach

GEO is not a replacement for SEO, but a powerful extension. By optimising for both, your content will reach a wider audience-whether they’re searching the old-fashioned way or relying on generative AI for answers. Start by experimenting with conversational content, structured data, and regular performance monitoring. As AI-driven search continues to evolve, those who adapt early will lead the way.

Ready to future-proof your digital strategy but too busy? Contact me today to begin integrating GEO into your SEO and ensure your brand remains visible and relevant in the new age of AI-powered search.

The Generative Engine Optimisation (GEO) tipping point?

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Steve Coulter has a 35+ year sales and marketing career both pre & post Internet. A serial innovator and early adopter of technology and new media. In a world of recombinant business ideas and disruption, increasingly involved in digital transformation and the cutting edge of search. I enjoy partnering with companies who scan the horizon and wish to stay ahead of the competition.