AUTOMOTIVE: The Autotrader Deal Builder Double Whammy

A sharp, forecourt-level look at how Autotrader’s Deal Builder and the rise of Zero Click behaviour are squeezing used car dealers from both sides, eroding autonomy, visibility and buyer engagement in a fast-shifting digital marketplace.

Autotrader Deal Builder


Autotrader’s Deal Builder isn’t just another product tweak. It’s a disruptive structural shift in how used cars are bought and sold online and dealers can feel the ground moving under their feet. For years Autotrader played a fairly neutral host, the marketplace where dealers paid increasingly handsomely for leads but kept ownership of the tango between buyer and seller. Deal Builder flips that. It pulls negotiations, finance steps, part-exchange valuations and the vital early dealer-customer chat into Autotrader’s own funnel adding a new commission to variable costs.

Dealers are no longer shaping the first conversation. They’re reacting to it.

At a glance that might simplify the process for the buyer – even more appealing to some? But for dealers it means the nuances that make a sale happen; gauging buyer intent, framing the value of the car, uncovering their real needs, building rapport, have already been flattened by a scripted online journey. Price becomes the headline act. Specification, condition and service history become afterthoughts. The sales wizard on the phone or forecourt who can turn a researching caller or hesitant browser into a committed buyer no longer gets to weave their magic until it’s far too late. Many dealers see that not as convenience but as a strangulation of their craft. No wonder this has become the straw that broke the camel’s back for already disgruntled dealers and Autotrader contracts have been cancelled.

But even with Deal Builder, removing yourself from Autotrader in 2025 is like stepping off the M25 at 8am weekdays and hoping the A-roads will deliver the same traffic. You cut yourself out of the busiest shop window in the country. That risk is amplified by the rise of so-called ‘Zero Click’ behaviour. To an increasing extent searchers are no longer hopping from platform to platform, comparing listings, digging into dealer sites or ringing up on a whim. They’re skim reading synthesised summaries generated by AI that sit above the results. If a car search query gets answered directly in a neat little paragraph; price ranges, typical condition, popular models, even directing them to the dealer with the greatest AI savvy, the user might never reach the listings at all.

This is the new hazard. It’s not simply that buyers won’t click through. It’s that discovery is now mediated by machines distilling the market down to a few tidy facts. Dealers who once relied on strong photography, punchy descriptions and a competitive price for that particular car now find their efforts abstracted into an AI-authored digest that doesn’t mention them, their car or their service. Even when shoppers do hit a listing page, in our ADHD world they’re being conditioned to make faster decisions with less context. Cars outside those first handful of ‘best fit’ results are ghosted before they’ve even had a chance.

Put Deal Builder and Zero Clicks together and the picture gets darker. Dealers leaving Autotrader lose control over a funnel they disliked, but they also lose access to the only marketplace still large enough to push past the AI summaries and land real eyes on stock. Meanwhile the secondary platforms they retreat to don’t have the critical mass to surface above the Zero Click fog. A dealer might regain their autonomy only to find there’s no-one left to talk to.

It isn’t terminal for the trade. Those who invest in their own digital presence; take social media seriously, craft richer websites and vehicle pages, create informative video walk-arounds, encourage reviews, restructure their websites to answer conversational searches, build first-party email lists and get serious about local search can carve out their own lane.

Community reputation, repeat custom and transparent after-sales support still matter in ways algorithms cannot capture.

But make no mistake. The combination of Autotrader centralising the sales journey and search engines becoming subordinate to AI search is a huge double whammy. Dealers will be squeezed from the marketplace side and the discovery side.

Navigating this reality will take sharper thinking than the industry has been asked for in years.

Steve Coulter is a four decade Automotive Industry professional now running a creative agency specialising in AI Search, Digital Transformation and Brand Engagement.

AUTOMOTIVE: Red Alert – The Chinese EV Disruptors

2025 Chinese EV Biggest Sellers in EU and UK

The numbers don’t lie: Chinese Electric Vehicles (EV) now command over a quarter of Europe’s electric vehicle market, up from virtually nothing in 2020. This isn’t just market disruption – it’s a complete rewriting of automotive rules. I investigate how European manufacturers are responding to the challenge of a lifetime, and what it means for the future of legacy manufacturers and motoring.

If someone had told you in the days of driving a Ford Cortina with a ten-day holiday in the Costas that by 2025, European roads would be bustling with fully electric cars bearing names like BYD and XPeng, you’d have assumed they’d been at the sherry. Yet here we are, witnessing one of the most dramatic shifts in automotive history. Chinese electric vehicle manufacturers haven’t just entered the European market, they’ve fundamentally altered it.

The numbers tell a remarkable story. The market share of Chinese-built EVs (including foreign brands such as Tesla) rose from 3.5% in 2020 to 27.2% of all EVs sold in the EU in the second quarter of 2024. Naturally there are country differences, but across Europe in total that’s not a gradual market entry, it’s a seismic shift that’s left traditional European manufacturers scrambling to respond.

What’s driving this transformation? It’s a combination of competitive pricing, impressive technology, and strategic timing. Chinese manufacturers have leveraged their domestic market scale to achieve manufacturing efficiencies that European competitors are struggling to match. China’s BEV market share hit 27% in 2024, far ahead of the EU (13%) and U.S. (8%).

Take BYD, now a household name in many European markets. Their vehicles consistently undercut European alternatives whilst offering sophisticated infotainment systems, advanced driver assistance features, and impressive safety ratings. The company has demonstrated that affordable doesn’t mean compromised, a lesson that’s resonating strongly with European consumers facing cost-of-living pressures.

In the EU, the new BYD Dolphin Surf is available from €22,000. Compare that to the latest Renault 5 E-Tech EV starting at €27,000 and the Peugeot e-208 at €28,000. With car finance around €30 per month per thousand borrowed, that could mean a €150 per month saving to a cost-conscious family.

The appeal extends beyond mere affordability. These vehicles often feature over-the-air updates, AI-enhanced driving systems, and battery technology that delivers competitive range figures. Chinese manufacturers have essentially leapfrogged traditional automotive development cycles. They’ve moved straight to the latest technologies without the burden of legacy systems.

To meet production the Chinese brands are scrambling to sign up franchisees across the continent to meet sales and after-sales demand. BYD alone is seeking 1,000 service facilities across EU markets this year. Chinese cars adopt the familiar CCS2 charging standard, enabling easy charging at third-party facilities between 65kW and 85kW – not ground breaking but offering acceptable charge times. Manufacturer warranty at six years/150,000km for the car and eight years/200,000km for the battery makes the cars competitive on peace of mind.

European manufacturers haven’t been sitting idle. Stellantis, Renault-Nissan and Volkswagen, along with prestige German brands, are all accelerating their electrification programmes. They’re investing heavily in battery technology and manufacturing capabilities. However, they’re operating from a different starting point, retrofitting existing business models rather than building from scratch around electric-first principles.

The structural advantages Chinese manufacturers possess run deep. They benefit from integrated supply chains, significant government support for the EV transition, and a domestic market that provides both scale and testing ground for new technologies. European manufacturers are now having to navigate this new ultra-competitive landscape whilst simultaneously managing the transition away from internal combustion engines – still in real demand from a population weighing up the EV pros and cons in a media landscape that is fairly hostile to EV in general. Luddite is too strong a word, but the ICE demand is strong due to a Western pro-carbon fuel sentiment and the convenience of familiarity, legacy infrastructure and no range anxiety.

In Europe, BEVs are expected to account for 16.8% of total light vehicle sales this year (compared to 14.1% in 2024). This growth is driven by policy pressure and localised battery production. It’s occurring against a backdrop of intensifying competition that’s forcing down prices and tightening margins across the industry.

The European Union’s response has been swift and decisive. The EU has imposed tariffs ranging from 7.8% for Tesla to 35.3% for SAIC, on top of the standard 10% car import duty. These measures, implemented in October 2024, represent the EU’s largest trade case to date and signal genuine concern about market distortion.

The tariffs are specifically designed to address what the European Commission views as unfair subsidies provided by the Chinese government to domestic manufacturers. However, early evidence suggests these measures may have limited impact. BYD managed to outperform Tesla in European EV sales despite facing higher tariffs, indicating that the competitive advantages run deeper than just pricing.

There’s also ongoing discussion about replacing tariffs with minimum price agreements. These would establish floor prices for Chinese EVs whilst allowing market competition to continue. This approach might prove more effective than blanket tariffs, though negotiations remain complex.

The current situation represents more than just increased competition, it’s a fundamental reshaping of the automotive industry. Chinese brands were responsible for 62% of EV global sales in 2024, demonstrating their dominance extends far beyond Europe.

For European consumers, this shift has brought tangible benefits: more choice, better value, and accelerated adoption of electric vehicle technology. The increased competition is also spurring innovation among traditional manufacturers, ultimately benefiting the entire market.

The industrial implications are significant. European manufacturers are being forced to reconsider their entire approach to vehicle development, manufacturing, and market positioning. Some are forming partnerships with Chinese companies, others are investing heavily in their own capabilities, and all are grappling with the new competitive reality.

This transformation isn’t slowing down. Chinese manufacturers continue to expand their European presence, with many establishing local manufacturing facilities and service networks. They’re also diversifying their offerings, moving beyond basic models to premium segments that directly challenge European luxury brands.

The success of Chinese EVs in Europe reflects broader changes in global automotive manufacturing. It’s a story of how quickly established market positions can shift when new technologies create opportunities for disruption. European manufacturers, once confident in their engineering prowess and brand heritage, are discovering that in the electric age, different rules apply.

Of course, with anything China there’s a darker undertone to all this. Some of the continental boffins are fretting about data privacy. Chinese firms are obliged to share data with state security if asked, and that has set off alarm bells in Brussels and beyond. Imagine your car knowing not just where you’ve been but who you’ve been with, and that information possibly ending up in a CCP filing cabinet. Orwell, anyone?

Some defence ministries have already banned the use of Chinese EVs on or near sensitive infrastructure. One assumes that if your Tesla can dance, your BYD might be able to whistleblow.

Ultimately what we’re witnessing isn’t just a market shift, it’s a case study in industrial transformation. The question now isn’t whether Chinese EVs will continue to gain market share in Europe, but how European manufacturers will adapt to this new reality. The answers will shape the automotive industry for decades to come.

The electric revolution has arrived, and it’s powered by competition that’s forcing everyone to raise their game. For consumers, that’s undoubtedly good news. For the traditional European automotive establishment, it’s the challenge of a lifetime.

 

DIGITAL MARKETING: AFFORDABLE AI & SEO HEALTH CHECK

Is your business visible when it matters most?

With Google’s AI summaries now dominating search results, the digital landscape has shifted dramatically – and quickly.

What worked last March might be costing you customers today.

As an SME owner or director, you’re juggling countless priorities. But here’s the reality: whilst you’ve been focused on running your business, the way customers discover and evaluate companies has fundamentally changed. Google’s AI now determines which businesses get featured in those crucial summary boxes that appear before traditional search results.

The question isn’t whether you need a digital presence – it’s whether your current one is working.

Many SME owners assume their website and social media are “sorted” because they exist. But an empirical analysis often reveals:

• Your ideal customers can’t find you when they’re actively searching

• Competitors with weaker offerings are appearing ahead of you

• Your digital messaging doesn’t reflect your actual business strengths

• You’re missing opportunities in channels where your customers actually spend time

This isn’t about expensive overhauls or complex tech solutions. It’s about getting an objective, data-driven assessment of where you stand and what simple changes could make the biggest impact.

The businesses thriving right now aren’t necessarily the biggest – they’re the ones that understand their digital footprint and have aligned it with how customers actually behave online.

If you’ve been putting off that digital review because it feels overwhelming or expensive, consider this: the cost of not knowing where you stand is likely far higher than finding out.

The bonus is that my service is not only invaluable, but very affordable – I’ve started and run SME sized businesses so I understand cost control and value.

Don’t let your competitors steal tomorrow’s customers whilst you’re serving today’s.

Message me to get the ball rolling. 

AUTOMOTIVE: Enter The Dragon

China’s EV brands are conquering the UK market faster than Japan did in the 1970s. How BYD, MG, and others are reshaping British motoring through technology, pricing, and perfect timing.

Chinese EV Surge In U.K.

How China’s U.K. EV Assault Surpasses Japan’s Seventies Invasion.

There’s a familiar tremor running through the British motor trade. A certain déjà vu. The showroom floors, now electrified with pixel-heavy infotainment and suede-trimmed crossovers bearing names like BYD, Omoda and Jaecoo, are humming not just with battery current – but with history. We’ve seen this play out before. Back in the oil-slicked, strike-riddled 1970s, when Japanese badges like Datsun and Toyota crept into British driveways while the unions down at Cowley and Longbridge were still arguing over tea breaks.

But here’s the kicker: this isn’t just a rerun with better batteries. It’s something bigger, bolder, and infinitely faster.

Let’s rewind to the early 1960s. Britain was still clinging to its imperial swagger, and its car industry was a global heavyweight. We were second only to the Americans in output, churning out Cortinas, Minxes and Victors at a blistering pace. But beneath the bonnet lay a wheezing, smoke-belching machine that hadn’t seen a proper rebuild in decades. Chronic underinvestment, fractious management, and mass walkouts meant the rot was deep-set long before anyone uttered the word “Datsun”.

By the close of that decade, Japan had quietly overtaken us, not with muscle cars or motoring romance, but with small, efficient, no-nonsense machines that started every morning and didn’t eat their own gearboxes. British Leyland, our great white hope, was a bureaucratic Frankenstein built to paper over the cracks. The Japanese, meanwhile, had mastered kaizen, built factories that ran like Swiss watches, and tapped into a global shift toward smaller, thriftier motoring just in time for the 1973 oil crisis.

Now? Britain’s car industry still exists, but mostly as an assembly annex for global players; Jaguar Land Rover (Indian-owned), Mini (German), Nissan (Japanese). There’s no national champion, no coherent industrial policy, and certainly no answer to what’s happening in 2025.

If the Japanese invasion of the Seventies was a creeping tide, China’s EV offensive is a tsunami and it’s already at the top of the high street.

Brands like BYD aren’t interested in mimicking Europe. They’re not building cut-price Golfs or knock-off 3 Series. They’re building next-generation tech ecosystems, cars integrated with their own batteries, software, semiconductors and AI platforms. Vertical integration gives them control over cost, quality, and pace that would’ve made Soichiro Honda weep with envy.

MG, once the darling of leafy Home Counties motoring is now a Chinese spearhead, its ZS EV undercutting legacy rivals by thousands while offering more kit, more range and fewer reasons to say no. Omoda and Jaecoo, still unfamiliar to British tongues, are bringing cars that wouldn’t look out of place in a Mercedes showroom but cost the same as a base Focus.

Unlike the Japanese back in the day, these newcomers don’t need to earn trust through decades of reliability reports and mechanically sound mediocrity. They’ve entered a market that wants disruption. Today’s car buyer shops online, trusts tech reviews more than showroom patter, and is more concerned with charging speed and infotainment updates than whether the badge has a Le Mans win.

The Seventies were no picnic; oil shocks, inflation, a government more concerned with surviving until Thursday than with industrial strategy. But crucially, consumers shifted toward Japanese imports because of price and economy. The Datsun 120Y, the darling of driving school cars, wasn’t just cheaper, it went further on a gallon, didn’t need fettling every weekend, and looked vaguely modern compared to a Maxi.

Today, the driver isn’t petrol prices, it’s policy. The UK’s net-zero mandate has lit a fire under EV adoption, and with the 2030 ICE ban looming, demand is being turbocharged not by market whim, but by regulation.

The Chinese have timed it to perfection. While European and Japanese marques scramble to electrify ICE platforms and untangle semiconductor bottlenecks, Chinese firms are shipping fully electric, ground-up platforms by the boatload. And they’re doing it without the millstone of legacy dealerships or brand baggage.

The UK, still licking its post-Brexit wounds, has kept tariffs off the table. Although just this week has excluded Chinese EV from the £3750 EV Subsidy redux. Unlike the EU, which has slapped Chinese EVs with duties up to 45% and minimum pricing, Britain remains wide open. The logic? Lower prices accelerate EV adoption. There’s no domestic champion to shield, and Downing Street would rather see a car plant in Swindon even if it flies a red star than an empty field.

In the Seventies, faced with growing Japanese dominance, the UK government tried the polite approach: voluntary export restraints, 20% tariffs, and veiled threats in Hansard. It didn’t work and by the time ministers finished their brandy, Nissan was already laying foundations in Sunderland.

This time, we’re not even pretending to resist. Open markets, loose regulation, and generous tax incentives make the UK a Chinese dream. While Brussels rattles sabres, Whitehall rolls out the red carpet.

Strategically, it’s a gamble. We’re hoping that in return for market access, Chinese brands will localise production, build battery plants, and create jobs. It’s industrial policy by osmosis. If it works, we’ll get investment without picking winners. If it doesn’t, we’ll be left with a forecourt full of imports and no local stake in the future of motoring.

Let’s put it in context. Japanese brands took a decade to crack the UK market. Chinese brands have done it in less than five years. BYD sells more EVs than Volkswagen globally. Their battery division, CATL, probably supplies half the industry. This isn’t incremental progress it’s industrial domination.

Technologically, the difference is night and day. Japan gave us better-built Escorts. China is giving us cars that update over-the-air, offer Level 2 autonomy, and come with smartphone apps that track your tyre pressure from Tenerife, they’re also safe with the top 5 Star NCAP safety rating. The EV isn’t just a new drivetrain – it’s a software platform, and China with 1.5 Billion inhabitants to test new tech on is miles ahead on that front. They can launch in foreign markets with proven new tech.

British car buyers in the 1970s were brand-loyal, suspicious of imports, and only changed their tune after being burned too many times by dodgy electricals and engines that were engineered to throw con-rods for fun at sixty five thousand miles (cough Ford). Today’s buyers are patently open to new brands and don’t care where a car is built – they care if it syncs with Spotify and charges in under 30 minutes.

Younger buyers, the key demographic for EVs, have no nostalgic attachment to Ford or Vauxhall. They trust influencers more than dealers. They’re digital natives in a world where Tesla has already redefined what a car can be and how it’s sold. Chinese brands, with their TikTok-savvy launches and online sales funnels, get this. The legacy players mostly don’t.

Will Chinese EVs kill off what remains of the British car industry? Unlikely, it’s already on life support. But they will dictate the pace, the technology, and the price point of Britain’s motoring future. That, more than anything, is the lesson we should have learned in the Seventies.

Then, we tried to shield British brands behind tariffs and pride. Now, we’ve flung the gates open and invited the dragon to dinner.

POSTSCRIPT:

In the Eighties, the Japanese built factories here. They hired local. They became part of the landscape. The Chinese? That’s still up in the air. The smart money says we’ll see BYD or Chery setting up UK operations soon – if not for patriotism, then for EU access via a tariff-free back door.

And when they do, remember this: we weren’t conquered. We just let them in. Smiling, silent, and WiFi-enabled – and that, is another story.