Category: Behavioural Science
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Technology: The Comprehension Gap
To stay abreast of technology and remain relevant in the sales and marketing industry I‘ve spent years mastering Web 3.0, the Metaverse, Cryptocurrency, and more recently Generative Engine Optimisation and AI Summary citations. The problem? These skills are useless if few people understand them. Businesses can’t adopt what they don’t grasp and in straightened times…
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OPINION: Cars As iPhones
On a recent trip to the cinema I was presented with two new car adverts, both glossy. My cynical joke about the Range Rover that the owner was driving into the dealer for warranty work was soon overshadowed by the normalisation of a homogenised MG ‘SUV’ being £35000 as the basic price. But of course…
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AI: Search Summaries – Christmas 2025 Essay
I’ve spent 2025 understanding Generative Engine Optimisation and AI Search Summary preeminence at an academic level. The complacency regarding this phenomenon in business is shocking, but from a behavioural psychology perspective not unexpected. Thankfully it’s not too late for your business to capitalise. The Most Dangerous Assumption in Search Right Now The most dangerous assumption…
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MARKETING: The Michelin Brothers’ Lightbulb Moment
How Michelin Used Behavioural Science to Sell Tyres (Before It Was Cool) When we discuss successful applications of behavioural science in marketing, we often think of recent digital campaigns with sophisticated data analytics. Yet one of the most brilliant examples dates back to 1900, when the Michelin brothers created what would become one of the…